Privacy Policy

Last Updated: September 14, 2026

Betterview Construction Ltd. ("Betterview", "we", "us", or "our") respects your privacy and is committed to protecting the personal information you provide to us.

This Privacy Policy explains how we collect, use, disclose, store, and protect personal information when you visit our website, contact us, submit an inquiry, request a quote, or use our services.

1. Information We Collect

We may collect personal information that you voluntarily provide to us, including:

  • Name

  • Email address

  • Phone number

  • Property or project address

  • Project type, scope, budget, and timeline

  • Information submitted through inquiry or contact forms

  • Communications between you and Betterview

  • Other information you choose to provide regarding your project

When you visit our website, certain technical information may also be collected automatically, such as:

  • IP address

  • Browser and device information

  • Pages viewed

  • Website activity and interactions

  • Referral source

  • Approximate location

  • Cookies and similar technologies

2. How We Use Your Information

We may use your personal information to:

  • Respond to inquiries and quote requests

  • Contact you regarding your project

  • Evaluate potential projects

  • Provide design, construction, permit, renovation, and related services

  • Prepare proposals, estimates, agreements, and contracts

  • Manage ongoing client relationships and projects

  • Improve our website, services, advertising, and customer experience

  • Analyze website traffic and marketing performance

  • Maintain business and administrative records

  • Meet legal, regulatory, accounting, and contractual requirements

Where you have provided consent or where otherwise permitted by applicable law, we may also use your contact information to send occasional project updates, company news, construction and renovation information, service updates, or promotional communications.

3. Marketing Communications

We may send marketing or promotional emails where we have obtained the appropriate consent or are otherwise permitted to do so under applicable Canadian law.

You may unsubscribe from marketing communications at any time by using the unsubscribe link included in our emails or by contacting us directly.

Unsubscribing from marketing communications will not prevent us from contacting you regarding an active inquiry, project, contract, payment, or other service-related matter.

4. Cookies and Analytics

Our website may use cookies and similar technologies to understand how visitors interact with our website and to improve website performance and marketing effectiveness.

We may use third-party services such as website analytics, advertising, customer relationship management, and marketing platforms. These services may collect information about your device, website activity, and interactions with our website.

You may be able to manage or disable cookies through your browser settings. Disabling certain cookies may affect some website functionality.

5. Disclosure of Information

We do not sell or rent your personal information.

We may share personal information when reasonably necessary with third parties that provide services to or on behalf of Betterview, including:

  • Employees, contractors, consultants, and project team members

  • Architects, designers, engineers, trades, suppliers, and other project professionals

  • Website hosting and technology providers

  • Customer relationship management providers

  • Email and marketing service providers

  • Analytics and advertising platforms

  • Data storage and cloud service providers

  • Accounting, legal, insurance, and professional advisors

These third parties may only receive information that is reasonably necessary for the services they provide.

We may also disclose personal information where required or permitted by law, including in response to lawful requests from courts, government agencies, regulators, or law enforcement authorities.

6. International Data Processing

Some of our service providers may process or store personal information outside of Canada.

As a result, your information may be subject to the laws of the country where it is processed or stored and may be accessible to courts, law enforcement, or government authorities in that jurisdiction in accordance with applicable law.

7. Data Retention

We retain personal information only for as long as reasonably necessary to fulfill the purposes for which it was collected, manage our business relationships, meet contractual obligations, and comply with applicable legal, accounting, and regulatory requirements.

When personal information is no longer reasonably required, we may securely delete, destroy, or anonymize it.

8. Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, loss, misuse, disclosure, alteration, or destruction.

However, no electronic transmission or data storage system can be guaranteed to be completely secure, and we cannot guarantee the absolute security of information transmitted through our website or electronic communications.

9. Access and Correction

You may contact us to request access to personal information we hold about you or to request that inaccurate or incomplete information be corrected.

We may need to verify your identity before processing certain requests.

Certain information may not be accessible or may need to be retained where permitted or required by law.

10. Your Consent

By voluntarily providing personal information to Betterview, you consent to its collection, use, and disclosure for the purposes described in this Privacy Policy and for other purposes communicated to you at the time of collection.

Where required, we will obtain additional consent before using your personal information for a materially different purpose.

You may withdraw your consent where permitted by law, subject to legal, contractual, or operational restrictions.

11. Third-Party Websites

Our website may contain links to third-party websites or services.

Betterview is not responsible for the privacy practices, content, or security of third-party websites. We encourage you to review the privacy policies of those websites before providing personal information.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our business practices, services, technologies, or legal requirements.

Any updated version will be posted on our website with a revised "Last Updated" date.

13. Governing Law

This Privacy Policy and our handling of personal information are subject to applicable privacy laws in Canada and Ontario.

14. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or how Betterview handles your personal information, please contact:

Betterview Construction Ltd.
Email: admin@betterviewltd.ca